Straight answers about fresh chakki atta.

After your order is confirmed and paid, in the next milling slot. Orders confirmed before the cutoff go into the same day's slot and are dispatched that day.

At checkout, by UPI (GPay, PhonePe, Paytm), card or net banking through Razorpay. The delivery fee shows before you pay, and the order turns paid on the spot. Milling starts once payment is received. No cash on delivery.

A sticker on your sealed pack with your first name, the milling date and time, and a batch code. The batch code is logged against the ingredient lots we used. If you would like a short video of your batch being milled, ask on WhatsApp and we send it to you privately.

Keep the pack sealed until you need it, then move the atta to an airtight steel or glass container in a cool, dry cupboard away from sunlight, and always use a dry spoon. Do not keep it in the fridge; condensation makes flour lumpy. The best-before date is printed on the pack.

All of Dwarka (pincodes 110075, 110077 and 110078), Najafgarh, and nearby areas such as Palam, Uttam Nagar and Janakpuri. Enter your pincode on the delivery page to see the fee and the same-day cutoff. Delivery is by local rider on the day of milling.

Time. Packaged atta is milled in bulk and can sit for one to three months before it reaches a kitchen; the natural oils in the wheat germ oxidise and the aroma fades. Our atta is ground after you order and delivered within hours, which is why the first roti smells like the mill. We do not add anything to extend its life, so store it well and use it within a few weeks.

Follow the best-before date printed on the pack. As a rule of thumb, a 5 kg pack suits a household that finishes it in three to four weeks, kept in an airtight container in a cool, dry cupboard. If it ever smells musty, do not use it and message us.

We do not make medical or health claims. Every ingredient and its percentage is listed on the product page and on the pack. If you follow a medical diet or have a food allergy, please read the list and ask your doctor what suits you.

Do not use it. Send us a photo on WhatsApp and we replace the pack or refund you. Every batch is traceable, so we can also check the rest of that batch.

The 5 kg pack (₹449) is our trial size. It keeps delivery economical and gives you a fair test of a few weeks of rotis. The 10 kg pack (₹849) comes with free delivery inside the Dwarka pilot zone.

Yes, for a full refund, any time before milling starts. Message us on WhatsApp with your order code. Once your batch is milled it cannot be cancelled, because it was made only for you.